Driver Application
Driver app helps you track your delivery till the delivery destination turn by turn. It allows your drivers to capture proof of delivery and send status updates to customers in real-time.It is Android and ios based and the driver account can be created from the backend and the app itself. Drivers will receive the orders from your own DMS account. You also benefit from real-time status updates through the app, which assists you in keeping track of your delivery teams efficiency at all times. You can push notifications on the app when the order is assigned. It enables users to navigate to the customer location utilizing external maps and capture customer ID & signature for POD (Proof of delivery). Driver dashboard will enable the driver to track and improve the performance.
Tracking
Real-time tracking of all delivery personnel and vehicles, so that you can effectively manage your fleet and improve customer satisfaction. The drivers’ entire route throughout the day will be drawn onto the map and their GPS coordinates are logged every minute and stored for later review.
Customized Branding
A frontend & backend white labeled website for your team with your company logo and domain name. The Shipox customer and driver apps will be white-labeled and published under your name on Google Play Market and App Store. Your customers can create orders directly from your website. In case, you already have a website, Shipox will execute the integration. Annual or monthly maintenance is applicable.
Heat Maps
Based on your previous delivery history, find out which zones are generating the most orders so that you can allocate your resources and optimize your costs.The feature enables you to filter results by location, source type, customer or date range.
Dashboard
Track your delivery performance from one place. Monitor the number of orders that need to be dispatched and track your delivery success from the first attempt.
COD Management
Cash on delivery solution for your delivery operation management, with a finance settlement option. Track the cash flow from the point of order creation until the final destination.
First, the order is created through Customer app/web, Merchant API or Admin ACC. Then the value of the shipment and COD amount to be collected is highlighted on the backend. After this, the order is assigned to the driver with the amount of COD that needs to be collected. The driver then delivers the order and collects the COD with a reminder from driver app. Following this step, the driver pays the COD to the delivery company cashier/accountant who will then reconsile and transfer the COD to the customer.